Direct Routing Resources Folders

The following table describes the available resource entities according to tier level privileges.

Live Cloud Service Provider level	Customer/ lead level
Service provider credentials for Microsoft Operator Connect	customer/lead identification and contact info
List of customer leads and licensed customers and customer licensing information	civic addresses and locations
Calling profiles and trunks	acquired OC Numbers
Script templates	jobs for upload and release of OC numbers
SBC devices	onlinePstnGateways

The following table describes the supported requests for the Direct Routing REST API.

Resource Group	Endpoint	Description
Customers
	Create Essentials Customer	Creates a new customer with the 'Hosted Essentials' license assigned.
	Get Services Brief Details (V3)	Retrieves a list of customers including all license types.
	Validate Tenant Id	Validates a Microsoft Tenant Id.
	Get Specific Customer Details	Retrieves the details of a specific customer.
	Delete Service	Deletes a customer from Live Cloud.
Site Location Management
	Get SIP Connections	Retrieves a specific customer site location. Once you have setup the primary site location, you can add additional branch sites and then provision SBC prefixes for the users at these locations.
	Add SIP Connection	Adds a site location for the customer. Once you have setup the primary site location, you can add additional branch sites and then provision SBC prefixes for the users at this site location.
Dial Plan
	Get DialPlans	Retrieves a list of configured dial plans on the Live Cloud instance.
	Get Customer Site Location DialPlan	Retrieves a dial plan for a specific customer location.
	Modify Dial Plan Content	Modifies the content of a specific dial plan.
	Delete Dial Plan	Deletes a specific dial plan.
Task Status
	Get Task	Retrieves the status of actions performed by specific requests.